Reference

The Rules That Cover Your fee999 Account

Everything you agree to when you open your account sits on this page: how your wallet works with bKash, Nagad or Rocket, what we expect from each other at the tables, and how a dispute gets handled.

Account rules in plain wordingWallet and payment clausesTable and lobby conductHow to raise a dispute

Enter The Lobby Read FAQ

YOUR DATA, YOUR CALL

How We Hold And Protect Your Details

Your details sit in your account settings — name, mobile number, wallet reference — and that page shows what we hold. We use cookies to keep your session alive; clear them and you'll be asked for a fresh one-time code. Transaction records stay on file while the account is open, since a disputed bKash or Nagad payment can surface months later. Want your account closed and details removed? Write to the same address as support and we'll explain what can be deleted and what we must keep.

What We Store

Name, mobile number, wallet reference and your game history sit in one account page. You can read the whole record there, and correct anything that has drifted out of date.

Cookies And Sign-In

A cookie keeps you signed in while you move between the lobby and your wallet. Clear browser data and the next visit asks for your password plus a one-time code.

Locking The Account

Change your password from account settings and every other device drops out at once. If a SIM is replaced, the one-time code stops reaching you, so message support before you swap it.

Records And Removal

Transaction records stay while your account is open, because wallet disputes can arrive months later. Ask us to close the account and we explain, in writing, what is deleted and what must be retained.

Eligibility, Wallet Matching And Fair Play

fee999 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your account is personal. One registration per person. The name on your profile has to match the name on the bKash, Nagad or Rocket wallet you pay with, and the mobile number you confirm with a one-time code stays the number we use for security messages

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from then on. If those names do not line up, our team holds the request until they do. That single check is what keeps a stolen wallet from emptying an account, and it applies to payouts exactly as it applies to deposits. Nothing here claims the
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service is lawful where you sit. That part depends on your local law and eligible regions, and confirming it is on you before you open an account. Should a clause on this page clash with a rule that applies to you, the law takes precedence over
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the clause, and any term that cannot be enforced in your region drops away while the rest still stands. We do revise these terms. A new payment rail, a studio leaving the lobby, a change in how verification runs — any of those can force a
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rewrite of a paragraph. When that happens the updated text goes live on this page and the revision date shown above moves with it. Sign in after that date and the current wording is the one covering your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ASK ABOUT A CLAUSE

Where To Ask About A Clause

A clause you don't follow is worth asking about before you send money, not after. Open live chat from the account menu and the agent sees your account number already, so nothing needs typing twice. Prefer email? Put the clause heading in the subject line and attach the transaction ID from your bKash, Nagad or Rocket message. If a payout was held, that reference lets us quote the exact term involved. Our Dhaka support desk handles these questions in English.

Terms Questions We Get Asked Most

The six points below come up most often on live chat, and each answer points to the clause behind it. If yours is not here, the clause heading is what our team needs to find it quickly.

Yes. Ticking the box at registration confirms you accept the wording on this page, and you cannot fund a wallet until it is ticked. Read it first, then sign in.

No. One account per person, matched to one mobile number. If you have opened a second by accident, message support with both numbers and the team closes the spare one before it causes a wallet clash.

The request waits. Our team compares the wallet name with your profile name, and a mismatch holds the payout until you fix the spelling in settings or send matching document proof.

Ask in writing and we close it. Details that are not needed for a payment record get deleted, while transaction history stays as long as our wallet partners require it. You get that list in writing.

This page is the current version, and the revision date sits right under the heading. Bookmark it rather than relying on a saved copy, since wallets and studios change and the wording follows them.

Local law wins. If a clause here conflicts with a rule that applies in your region, tell support and we explain how the difference is handled. Access still depends on local law and eligible regions.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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The Rules That Cover Your fee999 Account

How We Hold And Protect Your Details

Where To Ask About A Clause

Terms Questions We Get Asked Most

01 Do I have to accept these terms before I open an account?

02 Can I hold more than one fee999 account?

03 What happens if my bKash name does not match my profile?

04 Can I close my account and have my details removed?

05 Where do I find the current version of these terms?

06 What if the rules where I live differ from this page?

Terms & Conditions

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