Reference

Your Data, Explained Without the Fog

Your account data sits on a short, checkable list: registration details, the wallet you pay from, and login records we use to spot a session that isn't yours.

What we hold on your accountWallet-linked payment recordsCookie and login controlsRequests handled by chat or email

Enter The Lobby Read FAQ

DATA REQUESTS

Where to Send a Data Request

Privacy questions move faster when they reach the right desk first. Chat is where most account-data requests start: we verify you with an OTP to your registered number, then work through the request with you. If you'd rather write, use the email tied to your account so we can match it to the profile. Anything about a wallet payment — a bKash transfer that didn't land, a Nagad reference you can't find — goes quicker when you paste the transaction ID from the app.

What We Collect and What We Never Sell

fee999 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy comes down to a short list of things we actually do with your data, not a wall of legal fog. When you open an account on fee999, we collect what we need to run it: your name, mobile number, date of birth and the wallet

1
you pay from — bKash, Nagad, Rocket, Upay or a bank transfer. Your device sends basic technical details too, such as the browser you use and the network you connect from, because those help us spot a login that doesn't belong to you. What we do
2
not do is sell your details to outside marketing lists. Payment records stay attached to your account wallet so support can match a bKash or Nagad transfer to the right person when something goes wrong, and so the withdrawal step can be verified against the name
3
you gave us. If you use our cricket markets during a BPL match or open a live table like Baccarat Bright, that activity is logged against your account for the same practical reasons. How long we hold things depends on the record. Transaction history stays longer
4
than browsing data because payment disputes and audits can reach back. Access and eligibility depend on your local law and eligible regions, and where local rules require something different from this page, local rules win. You can ask us what we hold on you, ask for
5
a correction, or ask us to close the account — the support section below shows where to send that request.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT CONTROL

How fee999 Handles Cookies and Logins

This page covers what we hold, why we hold it and how you get it changed. Three parts matter in practice: the data tied to your account, the cookies that keep a session alive, and the records that stay after you close. Each is limited to what the lobby and your account wallet need — when you sign in from a new phone, an OTP to your registered number gates the session before it opens. The request path is the same in Dhaka as anywhere else in Bangladesh; only the wallet you paid from changes.

What gets stored

Account details, wallet identifiers and device basics — the browser, network and login times we need to keep your account working and to notice a session that looks wrong.

Cookies in practice

Cookies keep you signed in and remember your language. Session cookies clear when you close the browser; preference cookies stay until you wipe them from your phone or desktop settings.

Retention

Transaction records stay longer than session logs because a wallet dispute can surface weeks later. When a record is no longer needed for that purpose, we remove it or strip it back.

Changes and closure

Ask for a correction, an export or account closure through chat or email. Closure removes your profile; some payment records are kept where local law says we must hold them.

Privacy Questions You Actually Ask

These are the questions our chat desk fields most often about account data, answered the same way we'd answer you in a live session. Most people want to know what's held, who sees it, and how to get something removed. If yours isn't here, use the chat or email path above: verify with the OTP sent to your registered number, then ask directly. No form and no waiting room.

Your registration details, the wallet numbers you pay from, and a log of logins and transactions. We don't keep your bKash, Nagad or Rocket PIN — that stays inside the wallet app on your phone.

Yes. Ask through live chat or from your registered email address, complete the OTP check, and we'll send you a copy of the account records we hold for you.

Only where it's needed to run the service — payment processing and the systems behind the lobby — or where local law requires it. We don't sell your details to outside marketing lists.

Send the request from your registered email or through chat. We close the profile and delete what we can; payment history that local rules require us to keep stays on file.

No. Your bKash, Nagad or Rocket PIN never reaches us. We store the transaction reference so the payment can be matched to your account wallet and checked at withdrawal.

Access depends on your local law and eligible regions. Where local rules differ from this page, local rules apply, and some features may not be offered to you.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoTerms & Conditions

Your Data, Explained Without the Fog

Where to Send a Data Request

How fee999 Handles Cookies and Logins

What gets stored

Cookies in practice

Retention

Changes and closure

Privacy Questions You Actually Ask

01 What data does fee999 keep about me?

02 Can I see the data held on my account?

03 Do you share my details with anyone?

04 How do I ask for my data to be deleted?

05 Is my payment detail stored inside the app?

06 Does this policy apply if I'm outside Bangladesh?

Privacy Policy

Related pages

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